FAQ

What is the minimum order?

The minimum order required is 10 pieces/design.

Where can I view your size chart?

Please refer to our size chart page, the sizes are in a tolerance level of +/-5%.

Do I have to provide the artwork?

Do email us your artwork, it should be high resolution, recommended 300 dpi at the finished printed size. Preferred file extensions: *.bmp, *.gif, *.jpg, *.tif, *.psd, *.eps, *.ai.

What is the estimated pricing?

The price is dependent on the quantity, type of shirt, as well as the artwork to be printed. We will require all 3 information before we are able to generate a quotation for you. Fill up the online quotation form and we will get back to you within 1-2 working days. Please check your spam folder or call us if you do not receive a reply from us.

Can I use any logo I want?

Logos that are trademarked or restricted, are not allowed for individual use. We will reject any design or part of a design that it deems illegal, immoral or inappropriate for us to produce.

When do we pay?

We will require an initial deposit of 50% upon confirmation and the rest of the payment 3 days before delivery. Deposit payment is to be made within 24 hours of order otherwise your order might be delay or made void.

What happens to my design after its printed?

After your order is printed, it will be kept on file and may be used as a sample reference for advertising purpose only. You agree to grant us a perpetual, non-exclusive license to use your design for such purposes.

What mode of payment do you accept?

We currently accept payment for orders through ATM Transfer or I-Banking.
*For ATM Transfer, we would require for you to provide a snapshot of your receipt as evidence of transfer.
For I-Banking, do provide your I-Banking username, time of transfer and transaction reference for verification of payment.

What kind of printing method is suitable for my order?

Each design is unique, it will depend on the quantity and the usage of your tshirt to determine the type of methods to decorate your t-shirt or uniform. Our experts will advise if you do not know which will be suitable or you can read to find out more on the various printing methods.

When will I receive my order?

Our normal lead time is 7 to 10 days upon deposit payment. However, we will confirm the delivery date via email after we have received the final payment.
Please contact us prior to placing an order if you need an item at a specific date and we will advise you whether it’s possible.